Can I view or delete my personal information?

Yes. Every player has the right to view, update, and delete their data. You can request this by emailing support@myn99.vip or by contacting us via 24/7 Live Chat. Please note that financial records cannot be deleted until the legally required retention period has passed.

What should I do if I do not want my data used for promotional marketing?

We do not use your data for promotional marketing without your prior consent. If you want to stop receiving marketing messages, you can contact support@myn99.vip at any time to opt out. This will be handled promptly and will not affect your right to continue using the platform.

Privacy & Data Security

myn99 Privacy Policy

This page openly explains how we protect the personal information you share on the myn99 platform.

Last updated: 30 October 2026

This Privacy Policy ("Policy") is an official document that sets out how personal information of all players using the myn99 platform and visitors to the site is handled. By continuing to use this platform, you are considered to have agreed to the terms in this Policy.

Data Protection Policy

myn99 values the trust of our players greatly. That is why we make data protection a priority. We encourage you to read this Policy and understand your rights regarding your data. If you have any questions, you can contact us at [email protected].

1. Who We Are
2. Types of Data We Collect
3. How We Collect Data
4. Purposes for Using Data
5. Data Sharing Policy
6. Data Storage & Retention
7. Cookies & Tracking
8. Players' Rights
9. Child Protection
10. Policy Changes
FAQ

Who We Are

myn99 is a platform that provides online entertainment services for players in Myanmar. You can access football betting, live casino, slots, crash games and other game types on this platform. Regarding players' personal data, myn99 acts as the Data Controller.

If you have any questions about this policy, our data protection contact address is [email protected].

Types of Personal Data We Collect

When you use the myn99 platform, we may collect the following types of personal data—

a) Registration Information

Name, date of birth, gender
Contact number (mobile phone number)
Email address
Country of residence
Account username and encrypted password

b) Financial Information

KBZPay, Wave Money, AYA Pay, CB Pay or bank account number
Deposit / withdrawal records
Transfer amounts

c) Gaming Records

Game types played and play time
Bet amounts and winnings
Bonus and promotion usage records

d) Technical Data

IP address, browser type and version
Device information (OS, screen resolution)
Site visit time and duration
Referral URL (indicates which site you came from)

Data Collection Methods

myn99 obtains personal data through the following methods—

Direct submission — Data you provide yourself when opening an account, making a deposit, or contacting support.
Automatic collection — Data collected automatically from cookies, web beacons and similar tracking technologies when you visit the site.
Third-party collection — Financial confirmations from payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay) and referral data received when friends you have invited register.

Purposes for Using Data

We use the personal data we receive only for the following legitimate purposes—

Account management — To open, verify and secure your account.
Processing financial transfers — To process your deposit and withdrawal requests smoothly.
KYC (Know Your Customer) verification — To confirm that you are 21+ and to carry out anti-money-laundering checks.
Customer support — To respond to your inquiries and support requests.
Platform improvement — To monitor and improve site performance and enhance the user experience.
Responsible gambling — To monitor players' gambling patterns and alert them if compulsive or problem gambling is detected.
Fraud prevention — To detect and prevent fraud, money laundering and account attacks.
Promotional communications — To send bonus and promotion updates only where you have given your consent.

Third-Party Data Sharing Policy

myn99 does not sell players' personal data to third parties. However, data may be shared only with the following specified categories where necessary to provide our services—

Payment partners — KBZPay, Wave Money, AYA Pay, CB Pay and banks (only the data required to process deposits and withdrawals).
Technology Service Providers — Cloud hosting, Security and Analytics services that help operate the site (limited data only).
Legally Required Disclosures — Cases where disclosure is required due to official requests from judicial or regulatory authorities.

When sharing data in the above cases, we carefully verify the data protection commitments of third parties and work to prevent any policy violations.

Data Storage and Security

Retention Period

We retain players' personal data for the entire duration that an account remains active. After an account is closed, data required to fulfil financial records, KYC records, and legal obligations may be retained until the legally required retention period has expired.

Technical Security Measures

SSL (Secure Socket Layer) encryption — all data transfers are encrypted
Personal data databases are encrypted and stored on secure servers
Access is restricted according to staff roles (Role-based Access Control)
Regular security audits are conducted
A system that detects and alerts on unauthorised access attempts

If we become aware of a security breach, we will notify affected players as quickly as possible and immediately take the necessary protective measures.

Cookies and Tracking Technologies

The myn99 site uses Cookies and similar tracking technologies to improve the user experience and keep the site running smoothly.

Cookie Types

Essential Cookies — Required for basic use of the site (Login Session, Security Token). These cannot be disabled.
Performance Cookies — Used to understand how the site is being used — for example, to check which pages are visited most.
Functionality Cookies — Used to remember your language preference and display settings.

You can disable Cookies in your browser settings, but please note that doing so may affect the smooth functioning of some features on the site.

Players' Data Rights

Players using the myn99 platform have the following rights regarding their personal data —

Right to Access Data

Right to Correct Data

Right to Delete Data

Right to Restrict Data Processing

Right to Data Portability

Right to Object to Data Use

How to Exercise Your Rights

To exercise any of the rights above, you can email [email protected] or contact us via 24/7 Live Chat. We will act on your request as quickly as possible. Please note that data deletion requests may be subject to time restrictions due to financial and legal obligations.

These requests can only be processed after your identity has been verified, so please include information that confirms who you are when submitting your request.

Child Protection

The myn99 platform is for players aged 21 and above only. We do not knowingly collect personal data from players under 21. Age is verified at the time of registration through KYC checks.

If a parent or guardian believes we may have unknowingly collected data from a child, please notify us immediately at [email protected] — we will take action.

Policy Changes and Contact Us

myn99 may update this Privacy Policy in line with improvements to our service. If significant changes occur, we will notify players in advance and display the updated date on this page.

If you have any questions about this policy —

24/7 Live Chat (replies in Myanmar language instantly)
Email: [email protected]

You can receive a response through either of these two contact methods.

Privacy Protection — Questions & Answers

When registering, you need to provide your name, date of birth, contact number, email address, and country of residence. We use this information only for account creation and KYC verification (confirming you are 21+). Bank or mobile payment details are only required when you make a deposit or withdrawal.

Payment data is protected with SSL encryption and is only shared with the service providers needed to process transactions (KBZPay, Wave Money, AYA Pay, CB Pay). It is never sold to any third party. We have also verified that these service providers operate under their own data protection policies.

Yes. Every player has the right to view, update, and delete their data. You can request this by emailing [email protected] or by contacting us via 24/7 Live Chat. Please note that financial records cannot be deleted until the legally required retention period has passed.

If essential cookies are blocked, you will not be able to log in and the site will not work normally. You can block performance and functionality cookies only — this may reduce some features but the main gaming functions will still work.

We do not use your data for promotional marketing without your prior consent. If you want to stop receiving marketing messages, you can contact [email protected] at any time to opt out. This will be handled promptly and will not affect your right to continue using the platform.

As soon as we become aware of a personal data breach, we will notify affected players as quickly as possible and clearly explain what happened and what protective measures we will take. To prevent such incidents, we conduct regular security audits and maintain strong technical safeguards.

Play smoothly on a platform where your data is secure

myn99 provides both player privacy protection and secure gameplay together. Contact us if you have any questions.